Have an issue that you need fixed? Check the FAQ below, or you can contact us and we'll get you squared away!

  • We are based out of The Netherlands. We offer fixed-rate shipping.
  • Fangamer is closed on weekends, holidays, and other rare occasions. We may post a notice on our website if orders will take longer than usual to ship.
  • If you have an issue or concern about a delivery, please contact your local post office or courier.
  • Requests which require shipment of a physical item (including replacements and exchanges) may take up to a week to fulfill. We appreciate your understanding.


Product Catalog

Fangamer Europe Store and Warehouse

Order Changes & Cancellations

Shipping Problems & Information

Returns & Exchanges